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Legal

Privacy Policy

Last updated: 8 July 2026

This Privacy Policy explains how Tellify ("we", "us", "our") collects, uses, and protects information when you use our web push notifications platform (the "Service"). By using the Service you agree to the practices described below.

1. Information we collect

Account data

When you create an account we collect your name, email address, and authentication credentials. If you subscribe to a paid plan, payment is processed by our payment provider — we do not store full card details on our servers.

Subscriber data

On behalf of our customers, the Service stores web push subscriptions collected from their website visitors. A subscription includes a browser-provided push endpoint, encryption keys, and technical metadata (such as user agent and approximate timezone). We do not require the end subscriber's name or email.

Usage data

We collect logs and analytics about how the Service is used — including delivery status, campaign performance, IP addresses, and device information — to operate and improve the platform.

2. How we use information

  • To provide, maintain, and secure the Service.
  • To deliver the push notifications you send to your subscribers.
  • To process payments and manage your subscription.
  • To provide support and communicate service-related updates.
  • To detect, prevent, and address abuse, fraud, or technical issues.

3. Data controller vs processor

For subscriber data collected through your website, you are the data controller and Tellify acts as a data processor. You are responsible for obtaining any consent required from your subscribers and for maintaining your own privacy notice.

4. Sharing your information

We do not sell your data. We share information only with service providers who help us run the platform (such as hosting and payment processors), and when required by law or to protect our rights.

5. Data retention

We retain account and subscriber data for as long as your account is active. When you delete a subscriber or close your account, the associated data is removed from our production systems within a reasonable period, subject to legal and backup retention requirements.

6. Your rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at the address below. Subscribers can revoke push permission at any time from their browser settings.

7. Security

We use industry-standard measures — including encryption in transit and access controls — to protect data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above, and where appropriate we will notify you.


9. Contact us

Questions about this policy or your data? Email [email protected].

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